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Grievance

Step 1: Submitting a complaint for the first time

Call us at 1800-258-8181 or send us an e-mail of your grievance at getintouch@bandhanbank.com. To help us serve you better, please mention your Customer ID/Account number and your contact information. Alternately, you may contact the Branch Head of your branch, in person or fill the below form

(*) Marked fields are mandatory

Please fill in the below details.

  • Type the code as alongside*

Step 2: If you are not satisfied with the first response, you may escalate the matter to the Cluster Head. Please find attached here the Cluster Head assigned to your branch.

 

Step 3: If you are still not satisfied with the resolution you receive, you may escalate the matter to the Nodal Officer at Head Office:

Mr Arun Raman, Head – Banking Operations & Customer Service
Email ID: arun.raman@bandhanbank.com
Ph: 033-66090909(Ext.511), 07044492364(Mobile)