Toll free number: 1800-258-8181

mBandhan App

What's the Buzz Online?

mBandhan

mBandhan is the easiest mobile banking application, designed to meet the daily banking needs of our customers. The user interface of mBandhan is extremely simple, making it very easy for even non-tech savvy people to use mobile banking.

To start using mBandhan, you need to register your phone number with Bandhan Bank. You will also need either an active Debit Card or Internet Banking credentials.

How to register on mBandhan?

Step 1: Download mBandhan App on your Android or Apple phone. Please note that you can register mBandhan only on the mobile handset which contains the registered mobile number’s SIM card inserted within it. For Android, please visit Google Play Store and install the mBandhan App For Apple, please visit App Store and install the mBandhan App

Step 2: Once mBandhan is installed on the device, in order to register on mBandhan, you would need to verify details such as Account Number/CIF Number and Internet Banking/Debit Card credentials. The App with give you an option of setting 6-digit Login PIN, 6-digit Transaction PIN and answers to 5 secret questions chosen by you.

Step 3: Once you have successfully registered on the App, login by entering your 6-digit Login PIN. In order to ensure maximum security, the 6-digit Login PIN will be prompted every time you wish to login.


Features

Accounts & Deposits

  • • View all the linked accounts
  • • Check Balance Enquiry
  • • Get Account Statements (detailed and mini)
  • • View all the existing Term Deposits
  • • Create a new Term Deposit
  • • Modify or close an existing Term Deposit
  • • Associate a nominee with a Term Deposit

Funds Transfer

  • • RTGS
  • • NEFT
  • • IMPS
  • • Transfer to other accounts within Bandhan Bank
  • • Transfer to self-linked accounts
  • • Schedule a transaction
  • • Add, modify or delete a beneficiary

Services

  • • Card Blocking
  • • Order a Cheque Book
  • • Track the status of Cheque(s)
  • • Stop Cheque(s)
  • • Manage Account Related Passwords
  • • Link Your Aadhaar Number
  • • Get details of the Customer care center

FAQs

Q1. What is mBandhan?
mBandhan is the mobile application of Bandhan Bank. It helps you access your bank account(s) on your mobile phone through a mobile application. It allows you to check balance, send money, view bank statements, create FD, and much more. Install mBandhan to find out more.

Q2. How does mBandhan help me?
With mBandhan, you don’t have to visit the Bank branch any more for services such as Domestic funds transfer, Bank statements, FD creation, Balance enquiry and much more.

Q3. Which Operating Systems is mBandhan compatible with?
mBandhan is supported by the following Operating Systems:

  • • Android 5.1 and above
  • • iOS 8.0 and above

Q4. How can I download mBandhan?
Android users: Visit Google Play Store on your Android phone, and search for “mBandhan”. Press “Install” to download the application Apple users: Visit App Store on your Apple phone, and search for “mBandhan”. Press “Install” to download the application

Q5. Are there any charges for downloading mBandhan?
Bandhan Bank does not charge any customer for downloading/activating mBandhan. However, your mobile operator may charge you for Internet connectivity and/or SMS. Please check with your mobile operator for the same.

Q6. Does the mBandhan App consume a lot of data?
mBandhan is one of the lightest mobile banking applications. It consumes significantly less data for your daily banking needs.

Q7. Can I use mBandhan if my mobile number is not registered with the Bank?
No. you cannot use mBandhan until you have registered your mobile number with Bandhan Bank. Further, you can register on mBandhan only through the registered mobile number with Bandhan Bank.

Q8. Can anyone else use my mBandhan App?
mBandhan is locked through a 6-digit PIN and can be only accessed by the mobile number registered with the Bank. It is a highly secure application.

Q9. If I update the App, will the beneficiaries added through the older version be visible as well?
Yes. The beneficiaries added through the older version will also be visible in the new version.

Q10. What do I need to register for mBandhan?
You will need either the Debit Card or Internet Banking credentials to register on mBandhan

Q11. Can I use mBandhan, if I have not activated Bandhan Bank’s Internet Banking?
Yes. If you are not active on Bandhan Bank’s Internet Banking, please register on mBandhan using your active Debit Card.

Q12. If I am registering on mBandhan through Debit Card credentials, does my Debit Card need to be activated before registration?
Yes. It is mandatory to activate your Debit Card before registering on mBandhan through Debit Card credentials. In order to activate your card, please conduct a financial or a non-financial transaction through the Debit Card on an ATM

Q13. My mobile handset does not contain the SIM card of the bank registered mobile number. Can I still register on mBandhan?
No. In order to register on mBandhan, you need to have your registered mobile number. In case your mobile number has been changed, please visit the nearest branch to update the registered mobile number.

Q14. I don’t have a Debit Card. Can I still register for mBandhan?
Yes. If you don’t have a Debit Card, please use your Internet Banking credentials to register for mBandhan.

Q15. Is there something that I should remember while setting up the Login PIN?
The 6-digit Login PIN should neither be sequential (e.g., 123456) or redundant (e.g., 121212). Also, it should not have a digit repeated 3 times consecutively (e.g., 173334). This way your App security will be higher.

Q16. I have forgotten my Login PIN. How do I reset it?
You can click on “Forgot Password” link on the home page of the mBandhan App. Through this you can reset your 6-digit Login PIN by verifying your Debit Card or Internet Banking credentials.

Q17. What if I have changed my mobile handset?
If you have changed your mobile handset and you want to access Bandhan Bank’s mobile banking service, please download mBandhan again and register onto it.

Q18. Why should I use mBandhan?
mBandhan brings your bank account within your phone. It is extremely simple, fast and secure. The application is user-friendly, light and designed to work even in a weak internet connectivity area. You can avail many services, for which you don’t need to visit the branch anymore, including

1. Accounts & Deposits

a. View all the linked accounts
b. Check Balance Enquiry
c. Get Account Statements (detailed and mini)
d. View all the existing Term Deposits
e. Create a new Term Deposit
f. Modify or close an existing Term Deposit
g. Associate a nominee with a Term Deposit


2. Funds Transfer

a. RTGS
b. NEFT
c. IMPS
d. Transfer to other accounts within Bandhan Bank
e. Transfer to self-linked accounts
f. Schedule a transaction
g. Add, modify or delete a beneficiary

3. Services:

a. Card Blocking
b. Order a Cheque Book
c. Track the status of Cheque(s)
d. Stop Cheque(s)
e. Manage Account Related Passwords

4. Link Your Aadhaar Number

5. Get details of the Customer care center



Q19. I am using some other Bank’s mobile banking application as well. Can I still use mBandhan?
Yes. mBandhan dos not hamper your usage of other banking applications. However, in order to use your Bandhan Bank account to avail all of the above features on mobile, you need to register on mBandhan App. It is one of the fastest, most secure and most convenient Banking applications. It is designed to work even in a weak internet connectivity area.

Q20. Is mBandhan secure?
mBandhan ensures your account’s safety through a number of security features:
1. mBandhan App can only be accessed through the mobile handset which has the registered phone number’s SIM card inserted within it
2. A user can register on mBandhan only after successful verification through Internet Banking or Debit Card credentials
3. mBandhan requires you to login with a 6-digit Login PIN. No one can login to the application without knowing the 6-digit login PIN that you’ve set
4. In order to conduct a financial transaction, the user needs to enter a mandatory 6-digit Transaction PIN. Without this PIN, no financial transaction will be passed through.
5. mBandhan also asks you for answers to the secret questions set by you during registration. The secret questions are designed in such a way that the information is close to the genuine user only. For financial transactions above Rs 10000, the user needs to enter the answer to a secret question
6. Bandhan Bank does not send your e-mail address, full account number or personally identifiable information through SMS alerts.

Q21. Is my personal and financial data secure?
mBandhan does not store your financial details. It only stores your name and account number in a secure encrypted format. All your financial details are stored with the Bank in a highly secure format.

Q22. What should I do as an additional measure to ensure security of mBandhan?
Please do not share your Internet Banking User ID/Password, Debit Card credentials, mBandhan login PIN/Transaction PIN and OTPs with anyone. Further, please do not store aforementioned details on your phone.

Q23. Can mBandhan be used in national roaming?
Yes. You can use mBandhan even in national roaming, provided that you have the GPRS availability in national roaming.

Q24. Whom should I contact for any grievance related to mBandhan?
If you’re at the branch, you can speak to any of our branch staff for further queries on mBandhan. You can also write to us at customercare@bandhanbank.com or call us at the toll free number 1800-258-8181 To find your nearest branch, please click here: https://www.bandhanbank.com/branch-locator.aspx

Download Now