Mr. Kesh has over 27 years of experience across industries in leadership roles. He was recognised as one of the 50 most talented Quality Professionals in India by the World Quality Congress. He was also recognised as one of India's top 25 Emerging Tech Leaders by BIOCON Network in collaboration with MeitY.
During his tenures at ICICI Bank, HDFC Bank, Yes Bank, and Axis Bank, he led organisational transformations focusing on technology, digitalisation, governance, quality, and customer satisfaction. He was also among the pioneers in launching Service Quality Framework, Service CRM, and AI COE in major banks. Mr. Kesh holds B.E. (MTech), MBA, and advanced Quality Engineer (QCI, USA) certifications. Additionally, he has completed an advanced leadership course from IIM-A and Harvard.
