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Accounts & Deposits

  • Q.1 How do I approach Bandhan Bank to open an Account?

    • You can apply for Bandhan Bank Account through any of the below channels.
    • Please call on +91 33 6633 3333 OR 1800 258 8181 (Toll Free)
    • Place request through our website
    • Please contact  your nearest Bandhan Bank Branch.
  • Q.2 What are the different channels through which I can access my Bandhan Bank Account?

    • You can access your Account through:
    • Bandhan Bank branches
    • Bandhan Bank ATMs
    • Net Banking
    • Phone Banking
    • Mobile Banking
  • Q.3 How to update the new address in my Bandhan Bank Account?

    • You can update your address through any of the following options:
    • Visit any Bandhan Bank branch and submit an application along with the address proof
    • Send across a duly- filled & signed application along with address proof to the branch where you opened your account with an authorization letter.
  • Q.4 How to update PAN number?

    • We request you to follow the following procedure mentioned below to update you PAN number:
    • Step 1) Submit a written request specifying your updated PAN number in any nearest Branch
    • Step 2) Give a self-attested photocopy of your PAN card. (Please carry originals for verification)
  • Q.5 How to update mobile number and email address?

    • Please visit your nearest Bandhan Bank branch and follow the below mentioned steps
    • Step 1) Get an application form from the branch or downloaded a form from the website
    • Step 2) Fill the application form duly signed by all the holders and submit it to your nearest branch.
  • Q.6 Do I have any facility for Standing Instructions?

    • Yes, you can set up standing instructions through your Bandhan Bank Account.
  • Q.7 Re-issuance of ATM/Debit Card PIN?

    • Please download Application Form or collect the same from the nearest Bandhan Bank Branch
    • The Application Form should be duly filled and signed by the Account Holder/s.
    • Submit the duly filled Application Form at your nearest Branch
    • On receipt of Form and successful verification, the new ATM/Debit Card PIN will be sent to your mailing address
  • Q.8 What happens if I don't use my account for a very long time?

    • The account becomes dormant if there are no customer initiated transactions (excludes system generated transactions like credit interest, debit interest etc), in the account for a continuous period of two years. If the account status is 'Dormant', transactions through Direct Banking Channels like ATM, Net-Banking, Phone Banking are not be allowed by the Bank. Please contact your nearest Bandhan Bank Branch for activating your account
    • Please visit your nearest Bandhan Bank Branch for further details and information